Department of Engineering

Changing your email address in your mail program

These days we all have several email addresses. All of us will have addresses based on our CRSid: spqr1@eng.cam.ac.uk, spqr1@cam.ac.uk, spqr1@hermes.cam.ac.uk. Some of us also have an old engineering ID, often similar to the CRSid without the numbers, which means we also have another engineering address: spqr@eng.cam.ac.uk. Later in 2008 the department also hopes to be able to provide staff members with an additional friendly mail alias of the form joe.bloggs@eng.cam.ac.uk or j.z.bloggs@eng.cam.ac.uk.

What do you need to do if your mail program is set up to use one of these addresses and you wish it to use a different one? This page attempts to tell you how to make this change in most common main programs.

Some issues about using alternative addresses

Aliases and Outlook

When you send a message through the hermes mail server it adds a Sender line to the outgoing message to indicate which hermes user sent the message. This allows us to use a preferred email address, such as our personal mail alias, but still allows the hermes adminstrators to trace the message back to the original hermes account in case of abuse. However there is a second use for the Sender: line, and that is for a sender to add their own address if they are sending a message on behalf of someone else: for example a secretary sending something out for a professor. Outlook tries to be helpful in displaying both bits of information at the same time, eg:

From: Secretary Smith [secretary's address]; on behalf of; Professor
Jones [professor's address]

In the case of a role address this will look something like

From: Your Name [crsid@hermes.cam.ac.uk]; on behalf of; Your Name [personal.alias@eng.cam.ac.uk]

This can be confusing to some recipients, and it can only be avoided by changing the server which is used for outgoing mail, to prevent the Sender: line from being added. Please contact helpdesk for assistance with this.

Aliases and vacation messages

To set a vacation message when you are using an alias is almost exactly the same as when you are using your hermes address. You need to visit Webmail at https://webmail.hermes.cam.ac.uk/ and log in with your username and password. Click the Manage icon and then the Vacation button.

The important difference is that you will have to remember to add your preferred address to the box labelled "Aliases:" on the Vacation configuration page. It's best to add all your email addresses to this box, separated by commas, so the vacation message will be sent to people regardless of which address they have contacted you on.

How to make the changes

Here's how to change your address in some common programs. If you are using a different program and need help do please contact us at helpdesk and we will do our best to assist you.

Hermes webmail

Go to webmail as usual at https://webmail.hermes.cam.ac.uk/ and log in with your username and password. Click on the Manage icon at the top of the page, then on the Preferences button, followed by the Compose button. Change your address in the "From Address:" box and then click the "Change for this and future sessions" button.

Thunderbird

Go to the Tools menu and select Account Setting. Change your address in the box marked "Email address" and click OK.

The details of these menu options may be slightly different in Linux versions of Thunderbird.

Outlook

Go to the Tools menu and select Email Accounts. In the pop-up window select "View or change existing email accounts" and click Next. Select the name of your account and then click the Change button on the right. Change your address in the box marked "E-mail address" and click Next, which will take you back to the previous window. Click Finish.

PC Pine, Pine and Alpine

PC Pine

Press M to go to the Main Menu, S for Setup and C for Config. Scroll down to the line labelled Customized-hdrs. Press Return to edit the line and add your preferred from line as follows:

From: Joe Bloggs <joe.bloggs@eng.cam.ac.uk>

then press Return to accept. Press E to Exit and say Yes to commit the changes.

Pine on the Teaching System

For most people on the Teaching System if you type pine on the command-line it will run Alpine already configured to use your hermes email. You can then make the change as described above for PC Pine users.

Alpine

You should be able to use the same commands as for PC Pine above.

Eudora

Go to the Tools menu and select Options. A popup window will appear. Click on the coffee cup icon labelled "Getting Started" in the scrolling area on the left hand side. The top item on this page should be "Real Name". Fill in your preferred email address in the second box down, which is marked "Email Address" and click OK.

Outlook Express

Go to the Tools menu and select Accounts. In the pop-up window select the Mail tab at the top of the window. Select the name of your account and then click the Properties button on the right. Change your address in the box marked "E-mail address" and click OK, which will take you back to the previous window. Click Close.

Evolution

Go to the Edit menu and select Preferences. Select the name of your account and then click the Edit button on the right. Change your address in the box marked "Email Address" and click OK, which will take you back to the previous window. Click Close.