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| University of Cambridge > Engineering Department > Computing Help > Mail |
These days we all have several email addresses. All of us will have addresses based on our CRSid: spqr1@eng.cam.ac.uk, spqr1@cam.ac.uk, spqr1@hermes.cam.ac.uk. Some of us also have an old engineering ID, often similar to the CRSid without the numbers, which means we also have another engineering address: spqr@eng.cam.ac.uk. Later in 2008 the department also hopes to be able to provide staff members with an additional friendly mail alias of the form joe.bloggs@eng.cam.ac.uk or j.z.bloggs@eng.cam.ac.uk.
What do you need to do if your mail program is set up to use one of these addresses and you wish it to use a different one? This page attempts to tell you how to make this change in most common main programs.
When you send a message through the hermes mail server it adds a Sender line to the outgoing message to indicate which hermes user sent the message. This allows us to use a preferred email address, such as our personal mail alias, but still allows the hermes adminstrators to trace the message back to the original hermes account in case of abuse. However there is a second use for the Sender: line, and that is for a sender to add their own address if they are sending a message on behalf of someone else: for example a secretary sending something out for a professor. Outlook tries to be helpful in displaying both bits of information at the same time, eg:
From: Secretary Smith [secretary's address]; on behalf of; Professor Jones [professor's address]
In the case of a role address this will look something like
From: Your Name [crsid@hermes.cam.ac.uk]; on behalf of; Your Name [personal.alias@eng.cam.ac.uk]
This can be confusing to some recipients, but there is currently no way to avoid it other than using your hermes address for outgoing mail.
To set a vacation message when you are using an alias is almost exactly the same as when you are using your hermes address. You need to visit Webmail at https://webmail.hermes.cam.ac.uk/ and log in with your username and password. Click the Manage icon and then the Vacation button.
The important difference is that you will have to remember to add your preferred address to the box labelled "Aliases:" on the Vacation configuration page. It's best to add all your email addresses to this box, separated by commas, so the vacation message will be sent to people regardless of which address they have contacted you on.
Here's how to change your address in some common programs. If you are using a different program and need help do please contact us at postmaster-mua and we will do our best to assist you.
Go to the Tools menu and select Options. A popup window will appear. Click on the coffee cup icon labelled "Getting Started" in the scrolling area on the left hand side. The top item on this page should be "Real Name". Fill in your preferred email address in the second box down, which is marked "Email Address" and click OK.
Press M to go to the Main Menu, S for Setup and C for Config. Scroll down to the line labelled Customized-hdrs. Press Return to edit the line and add your preferred from line as follows:
From: Joe Bloggs <joe.bloggs@eng.cam.ac.uk>
then press Return to accept. Press E to Exit and say Yes to commit the changes.
For most people on the Teaching System if you type pine on the command-line it will run hermes-pine, which sets your From: address automatically and will not let you change it. In order to get a version of Pine which will let you make changes you need to run basic-pine instead. You can make this happen automatically when you type pine by adding the following line to a file called .profile in your home directory:
alias pine="/usr/local/bin/basic-pine"
You can then make the change as described above for PC Pine users. You will also have to set up some of the rest of the configuration to make Pine work. You need to set the following:
user-domain = eng.cam.ac.uk
inbox-path = {imap.hermes.cam.ac.uk/ssl/user=spqr1}inbox
smtp-server = smtp.hermes.cam.ac.uk/ssl/user=spqr1
using your own CRSid where spqr1 appears above.
Go to the Edit menu and select Preferences. Select the name of your account and then click the Edit button on the right. Change your address in the box marked "Email Address" and click OK, which will take you back to the previous window. Click Close.
Go to the Tools menu and select Account Setting. Change your address in the box marked "Email address" and click OK.
The details of these menu options may be slightly different in Linux versions of Thunderbird.
Go to the Tools menu and select Email Accounts. In the pop-up window select "View or change existing email accounts" and click Next. Select the name of your account and then click the Change button on the right. Change your address in the box marked "E-mail address" and click Next, which will take you back to the previous window. Click Finish.
Go to the Tools menu and select Accounts. In the pop-up window select the Mail tab at the top of the window. Select the name of your account and then click the Properties button on the right. Change your address in the box marked "E-mail address" and click OK, which will take you back to the previous window. Click Close.
Go to webmail as usual at https://webmail.hermes.cam.ac.uk/
and log in with your username and password. Click on the Manage icon at
the top of the page, then on the Preferences button, followed by the
Compose button. Change your address in the "From Address:" box and then
click the "Change for this and future sessions" button.
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