Department of Engineering

Electronic Mail

Historically members of the Department were given personal email accounts on the Engineering Department's own system, but enhancements to the central Computing Service Hermes system mean that it is now the preferred mail system for personal email. All users now have their personal accounts on Hermes. The Computing Service provide a wide range of Documentation, Online Leaflets and FAQs about both Hermes and use of email within Cambridge.

The information provided below gives guidance for those who have role accounts on the Engineering Department Mail Store, and describes other email facilities provided by the Engineering Department Mail Servers.

Email services in the Engineering Department

• Introduction to the Department mail system, and the mail programs available on the Teaching System.
• Rules about using email
• Additional personal email aliases for staff
• IMAP archive, mail archives which can be accessed from anywhere.
• Automatic filters on incoming email
• Email to Fax Gateway - no longer available

Using electronic mail

• Mail user agents - guidance on using mail programs on other systems to access Engineering email accounts.
• Forwarding your email
• Filtering hermes mail
• Setting up a vacation message when you go away
• Junk email - guidelines on what to do if you receive unwanted email messages. The Netiquette page has more general guidelines.
• Viruses - These are often spread by mail. This page details how to avoid them and what to do if you are infected.
• Incoming mailbox over quota - what you should do
• The CUED Frequently Asked Questions list answers commonly asked email questions.
   

Mailing Lists

• Using mailing lists
• Running mailing lists
• CUED's mailing lists - available to users within CUED only
• JISCmail (previously Mailbase) - UK-wide academic electronic mailing list service

Please note that the University discourages unsolicited or inappropriate bulk email and has guidelines on appropriate use of bulk Email.
 

Finding other people's email addresses

• Email addresses within the Engineering department (Internal Access only).
• Contacting people in the Engineering Department (general access).
• Cambridge University email directory and cam.ac.uk mail - also tells you how to register yourself with this directory.
• Finding people's email address - general techniques applicable to addresses in many places.

If these techniques fail, or if an address you got through these means or from someone else fails for reasons you don't understand, then postmaster may be able to help. Email postmaster@eng.cam.ac.uk giving as much relevant detail as possible, e.g. the name, status and institution of the person you are trying to contact. If you have an address that is failing please also say where you got the address from, and enclose the fail report you get when you try to use it. Please note that, in order to conform to the 1998 Data Protection Act, we can only give out information about our users if they have explicitly authorised us to do so.
 

Computing Service documentation

• Handout H2: Electronic Mail in Cambridge
• Electronic Mail: Overview
• Leaflet IS29: @cam addresses and the online email directory
• Leaflet G90: Electronic Mail: User-driven mailing lists
• Frequently Asked Questions (from the Computing Service Help Desk)
• IT Syndicate guidelines on approriate use of bulk Email