Department of Engineering

IT Services

Contacting the IT Helpdesk


There are two Computer Operators who look after the IT helpdesk, they are:

  • John Thompson
  • Cathy Salkield

To find the IT Helpdesk from Reception.

The IT Helpdesk can be contacted on +44 1223 3 32686.
We would prefer that you email helpdesk

This guarantees that a request has been received and will lead to a more effective response.
It would help the IT Helpdesk if you could cut and paste any error messages received and give a full explanation of what the problem is.

The IT Helpdesk is open Monday to Friday

during full term between 08:30 - 17:00
out of term between 08:45 - 16:30

The IT Helpdesk office may also be closed for short periods during lunch, and at some other times for meetings. If making a special journey from offsite to visit the IT Helpdesk, please phone to check availability.


© Cambridge University Engineering Dept
Information provided by helpdesk
Last updated: Feb 2017