Setting up an Account at CUED

Accounts on the Engineering IT systems are normally only available to staff, students, official visitors and those involved in approved collaborations with departmental staff.

Accounts will normally be prepared in advance of expected arrival for all registered staff, students and official visitors provided that the appropriate information has been received from the relevant administrative offices within the department. The table below indicates which offices are responsible for which classes of staff.

At least one working day's notice should be given for all requests for accounts on the Engineering Department Computer System, though longer notice is desireable in case there are any queries.

STATUS OF PERSON	OFFICE TO CONTACT
Student
Undergraduates	Teaching Office
Postgraduates	Graduate Studies Office
Other Students	See Other Students section below
Staff
Research Assistants	Research Office
Research Associates	Research Office
Embedded Researchers	Research Office
Technicians	Workshops Office
Established Academic Staff	Secretary of Department (Admin and HR) Office
Academic-related Staff	Secretary of Department (Admin and HR) Office
Assistant staff	Secretary of Department (Admin and HR) Office
Temporary Staff	Go to the office that looks after the equivalent member of permanent staff
Other
Visitor	Research Office
Collaborator	IT Helpdesk Office

Accounts for staff will normally be prepared once notification of the appointment is received, and for visitors once notification of the visit is received. However where the start of the appointment or visit is more than a month or two in the future, the account will not normally be prepared until a few weeks before expected arrival. If there is a need for the account to be created further in advance of arrival please contact user-admin@eng.cam.ac.uk to explain the requirements.

Accounts for students are normally set up a couple of weeks before the course is due to start, based on information provided from CamSIS. If students are expected for whom the official information is not going to come through in a timely way, then the relevant administrative office should be contacted, and they will coordinate with us. For undergraduates, Directors of Studies should contact the Teaching Office, and for postgraduates Supervisors should contact the Graduate Studies Office.

Any member of staff who wishes to have an account set up for a collaborator that they are working with should obtain the appropriate collaborator account application form and return the completed form to the IT Helpdesk Office. Note that all such collaborations need to be sponsored by a member of permanent academic or academic-related staff and approved by the head of the relevant division.

Other Students

Students from other institutions (including other Cambridge Departments) who need to use Engineering IT facilities as part of their course will need to register with us. The procedures will depend on what facilities they need.

• Where students are taking a single timetabled module then this should normally be handled by the Engineering Academic responsible for the module obtaining a list of expected students and providing this to the IT Helpdesk at least 4 working days before the course starts.
• Where a student is doing project work, they should normally be registered as a visitor.
• Where a student is part of an official departmental exchange scheme (e.g. MIT, NUS, ECP) they should be processed via the Teaching Office.
• Other exchange students (this includes Erasmus students) should be processed as visitors.

Activating an Account at CUED

To activate a new user account, new people should normally go to the IT Helpdesk office where they will be guided through the process. For staff this will normally be done after they have visited the appropriate administrative office as part of their induction. Bulk registration sessions are arranged for registering groups of students.

Note that in general accounts can only be activated in person in the department: remote activation of accounts is not normally possible due to both technical and security considerations.

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