Department of Engineering

Uniflow Printing and Photocopying - FAQ

The printer does not log me in when I present my card at a printer or copier - Your card may be out of date and a new one has been issued by the University Card Office and Uniflow has the data for the new card, not the old one. If your card is out of date, contact email security-admin to get a new one.

I have sent a print job to uniflow but when I log in at the printer it isn't listed - There are two likely causes:

• your computer isn't supplying your departmental user id as the owner of the job but is instead using some other name set up on your computer. Some operating systems allow the user id sent to the printer to be configured separately but others do not. More details are provided on the main Uniflow help page under "Setting up Computers to Print to Uniflow" but much the simplest solution may be to ensure that you use the departmental user id throughout.
• Uniflow is rejecting the job because you do not have sufficient funds to print it. This check will often be done against your default cost centre (unless another is specified at the time of submission) and hence this needs to be set to an appropriate cost centre with sufficient funds.

I am new to the Department, how do I get the system to recognise me? - This should happen automatically within a day or two of your registering with the Computer Operators. If it does not, please check with copier-admin or the operators.

I am new to the Department and only get my personal cost centre listed when I login to a printer/copier - This list of cost centres you see needs to be initialised appropriately for the Division you are in (Undergraduates will generally only have their personal cost centre) as explained on the main Uniflow help page.

How do I choose which printer a Uniflow job prints to? - No selection is made until you release the job by going to a printer and logging in.