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Pro/E - symptoms and solutions

  1. Symptom : Occasionally the system seems to lock!, often resulting in the user/demonstrator restarting the machine.
    Cause : There seems to a 'race condition', or similar, that can occur at which point the operating system loses track of a pop-up window and does not display it. The most obvious occurrence, when using ProE, is when a input window appears in the message window, e.g. when adding a 'note' to a drawing - thus exercise nine:- 4 Holes dia 10.5/Equi spaced on a 100 PCD. Normally the first pop-up window (e.g. the first line) will appear perfectly but subsequent windows may not appear, particularly if the user tries to enter values quickly.
    It seems that the problem is only temporary and that forcing the system to redraw the windows will bring the system to life, thus,
    Solutions: In both cases there can be a minor problem with the stacking of the windows after the redraw. But selecting the input window and completing the text input operation should regain control. Normally the input window has input status so simply pressing the Return key will cause the operation to complete. This may result in a premature end to the entry of the note, which will need subsequent editing using select -> RMB -> properties.
  2. Symptom : Appearance of the ProE clock indicating that the system is going slow.
    Cause: The most obvious cause is as a result of the first problem. However, similar problems have sometimes been seen in previous years especially when the clusters are heavily loaded.
    There has been some indication that there may still be a minor problem even with the menu disabled.
    Solution: At present the problem seems minor, if it really exists at all, but it would be good to keep a watch. If the clock does seem to be appearing regularly please contact js138 who can monitor the system. The basic network/disc access speeds have been significantly improved in the last couple of years, but there may be some modification to file locations etc that could be undertaken if the slow operations can be identified.
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Last updated: July 2010