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Department of Engineering |
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Restoring a File
A complete backup (snapshot) of your files on the Central Engineering
System is taken four times each day. To restore files, please contact the
Computer Operators.
Restoring a Web Page
Pages on the central departmental web servers are backed up four times a week.
If you need to restore a page to a previous version, please contact the
Operators with the full URL of the page that you need to restore.
Restoring lost email
All users now have their personal email sent to their account on Hermes. It is
normally possible to recover email which has been lost within the last week.
Please send requests to help-desk@ucs.cam.ac.uk. To recover lost messages they
need to know the name of the mailbox from which the messages were lost (INBOX
if it was from your incoming mailbox) and the rough time that the messages
were lost. Note that they do not need to know the subjects or senders of
messages, and the contents of messages will not be seen by those doing the
recovery.
If you have a role account on the engineering mail servers and have problems
with lost mail please contact the
operators
for assistance. Engineering mailboxes are backed up every night.
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