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Frequently Asked Questions (Computing)

wordleHere are some answers to computer-related questions commonly asked at CUED. If you can think of questions that should be added here, mail tl136. Also useful is the Operators Top Tips page and the University Computing Service's Frequently Asked Questions.

info
Sections
Information
Files
Programs
Access
Mail
Printing
LaTeX
Matlab
Emacs
Customising
Graphics
WWW
C++
Fortran
DPO linux terminals
DPO PCs
Comet
Admin

Information

  1. Who do I get computing help from? - Try the online help system, or mail help@eng.cam.ac.uk. The Computer Operators in the DPO Computer Room provide a useful point of contact. A more extensive list of contacts is available.
  2. How do I do ....? - If you can think of a keyword that relates to your question then there are 2 easy methods you can use to look for an answer yourself. Suppose you want to know how to convert a postscript files into something else. You can
    • Type "man -k postscript" to get a list of commands that have something to do with postscript, plus one-line descriptions of what they do. Once you've found a command then "man command" will give you the details.
    • Use the help system's word search facility.
  3. How do I find out about the courses and people here? - Go to the CUED Local Web Page
  4. How do I find out what's recently been added to the WWW at CUED? - Go to the What's New Page
  5. What I am allowed to do on the system - See the Rules.
  6. When a person or an answer here says " just type ... " where do I type it? - Use the little terminal icon at the foot of the screen to start a new window and type in there.
  7. What does all that jargon mean? - See the University's Jargon page.

Files [back to top of page]

  1. Quotas Answers to all these questions are available from the quota page. Don't forget to empty your Wastebasket - until you do, all the files there take up disc space.
  2. I've accidentally removed a file. Can I get it back? - If you've been editing the file (called foo, say) using emacs then a backup of the previous version (called foo~) should exist. Also some backups of Teaching System files are made overnight. Mail the operators with a list of files you need recovered for more details. Backups are kept for at least 3 months.
  3. What are all these strange files doing in my directory? - There are many useful files whose names begin with a '.' in your home directory. Even if you remove these files, they'll be recreated each time you use the corresponding applications. Other files (like .Xdefaults and .profile) may have been created by you to customize your set-up. If you remove those they won't be recreated.
  4. I don't know what format a file of mine's in - Click on its icon with the right mouse button and select Properties
  5. How do I find a file of mine? - Try the search menu-item on the File Browser window. Alternatively, if you think you have a file somewhere called prog.p, try typing 'locate prog.p'. If that fails, try 'find ~ -name prog.p'. If all you know is that the filename has rog in it, do 'find ~ -name "*rog*"'.
  6. How can I let other people read files of mine? - By default only you can read and change your files. You can change permissions on individual files and directories by using the menu you get when clicking with the right mouse-button on the icon, or by using chmod from the command line. Take care - you don't want to let people change your files. Note: to make a file accessible to others you may need to change the permissions on the directories leading to the file, as well as on the file itself.
  7. I've copied a PC text file to the Teaching System. How do I remove the funny characters at the end of each line? - Use the dos2unix command.
  8. How do I compress files on the Teaching System? - use the archivemanager in the Utilities section of the Applications panel, or gzip from the command line

Programs [back to top of page]

  1. When I log in remotely I can't use Matlab, LaTeX or compilers. Why? - gate (the machine visible from outside CUED) doesn't have those programs, but from gate you can log in (using slogin) to one of our Linux Servers, which are fully equipped.
  2. I'm having Pro/E trouble. What should I do? - Look at the Pro/ENGINEER (Wildfire) and Pro/E - symptoms and solutions pages.
  3. My text window has frozen -
  4. Why is my machine so slow? - Maybe some big programs are running. Try typing top to get an ordered list of processes.
  5. How do I run long jobs? - Use GridEngine. If you run long jobs directly from the command line you are likely to receive a warning from the operators.
  6. What engineering packages are available on the system? - There a few large commercial packages and several smaller ones which have been often obtained free from the network. See the programs page for details. Arul Britto (amb2) can offer advice on the Finite Element and Mechanical Engineering packages, and there are local newsgroups which provide a self help forum.
  7. What statistical packages are available? - Matlab has some support, and lots of source code is available. See the statistics section of our maths page for alternatives.
  8. How can I run graphics programs remotely? - See the Offsite Access page or (if you're within CUED) the Linux Servers page.
  9. How do I kill a program? - If the program has a window associated with it, but the Quit/Exit button doesn't work, try clicking on the 'X' at the top-right of the window. Failing that, try clicking on the corresponding item in the task-bar along the bottom of the screen
    You can kill the current program started from the command line by holding down the Ctrl key while pressing "C". For other non-graphics programs you first need to find their PID (Process ID) by using "top" or "ps -fade", then type "kill -HUP PID". If it survives that, use the more drastic "kill -KILL PID".
  10. How can I print in colour from gnuplot? - if in gnuplot you do
       set output "graphics.ps"
       set term post color
    
    and type some plot commands then a postscript file called "graphics.ps" will be produced, rather than the graphics appearing onscreen. You can view/print the resulting file in the usual way.
  11. Why do the files I produce with gnuplot suddenly become corrupted? - if in gnuplot you do
       set output "graphics.ps"
    
    and type some plot commands then a postscript file called "graphics.ps" will be produced. If you then try
       set term x11
    
    to make graphics appear onscreen, "graphics.ps" will still be written into. Do
       set output
    
    to close the "graphics.ps" file before resetting the terminal.
  12. When I use a text editor it starts overwrites what's there. What's gone wrong? - emacs, gedit and geany have an overwrite mode which is toggled by pressing the Insert button or the keypad's 0 button. If you accidentally press one of these buttons, just press the button again.

Access [back to top of page]

  1. How do I log out? - Use the logout icon at the bottom of the screen.
  2. What are all the different passwords for? - See the Your computer passwords page.
  3. I've forgotten my password for the Engineering system or it's expired: how to I get a new one? - You need to visit the CUED operators in person with photographic evidence of identify, and they will allow you to set a new password. It may take up to half an hour after the reset for the new password to reach all machines, so allow plenty of time. If you really cannot go to the operators in person, email the operators, but be warned that the procedure for setting passwords remotely can take several days.
  4. How can I change my Teaching System password? - Use the passwd command, or the Change Password option in the "Control Center" panel of the desktop.
  5. How do I get wireless access? - See the Connecting to the Department's Wireless Network page
  6. How can I find out my PIN? - Use the pin command on the Teaching System. n.b. it'll ask you to type your password. When you do, you won't see what you type or even any black dots. Don't worry.
  7. The DPO is full. Where can I log in? - The EIE lab in the Baker building often has spare terminals, the same type of terminals as in the DPO.
  8. How do I access the Departmental System from home/college? - The Working from offsite page offers help. For more secure access to remote machines, use ssh (secure shell). There is also some advice for College Computer Officers on providing access to the Department's systems; this also contains some information which may be useful to end users.

    Note that most of our machines are not visible from outside Cambridge University and many aren't visible even from other parts of the University. See the Machines and Access list for current Teaching System details.
  9. When am I allowed to use the system? - Generally the rule is that you can use the system at any time except when there are timetabled teaching sessions which take priority.
  10. When I try to access past papers and cribs I receive a message saying that I am not authorised to access those pages. What do I do? - Contact the Teaching Office (teaching-office). If you're not a student, try contacting jm367
  11. Can I use the system for recreational purposes? - Yes, provided that this doesn't interfere with academic use of the system. For example: someone needing a terminal for academic use would take priority; things which cause poor performance for others by imposing a heavy load on the CPU or network should be avoided; and of course nothing should be done which contravenes University rules
  12. Can I attach my own machine to the Department's network? - Yes, possibly but only if you are a member of staff or a research student and only subject to certain rules. All systems attached to the network must be registered with ip-register. Follow instructions on the Connection to the Department Network page.

Mail [back to top of page]

  1. How do I forward my email to somewhere or someone else - See the forwarding mail page.
  2. I'm going on holiday. How do I set up a vacation message? - See the vacation page.
  3. How can I find someone's e-mail address if they don't belong to Cambridge University? - There's no reliable way to find the e-mail address of anyone in the world but you could try The Internet Address Finder, Four11 Directory Services, and Bigfoot.
  4. What can I do about junk e-mail? - Very little. See the junk mail page before doing anything.

Printing [back to top of page]

  1. Where are the printers? What are they called? How do I print in colour? - Read the Printing page!
  2. The program I'm using (gEDA, acroread, etc) requires me to type a command in order to print. What do I type? - lp -dljmr prints to the DPO and lp -dljidp prints to the EIETL printer.
  3. Why is so much paper wasted? - We're open to sugestions on how to save paper, but we're restricted by our hardware, software and manpower. See the Saving Paper page for some options.
  4. I've sent output to the printer, but nothing's happening -
  5. How does print accounting work here? - See the Printer Charging page.
  6. When I print from emacs the toner's low - if you choose emacs' print option it will try to print some types of files in colour, so much of the text will be grey. If you don't want that you can print using one of Emacs' (B+W) (Black and White) print options or (for C++ files) xcc's Print button.
  7. My encapsulated postscript files displays on screen but just produces a blank page when I try to print it out. - Proper encapsulated postscript files are likely to produce a blank page when sent to a printer. Either produce a non-encapsulated postscript file instead or try adding showpage to the end of your file.
  8. Is there a scanner on the system? - Yes. See the Scanning page for details.
  9. Can I print from a PC to ljmr1/ljrm2/cljmrn? - See the advanced printing page
  10. How can I do screendumps? - use KSnapshot or Take Screenshot (in the applications panel) or import from the command line. For example, typing import pix.jpg will create a jpeg file called pix.jpg (you can also create postscript files pix.ps, pix.eps, etc). After starting the command, clicking with the left mouse-button on a window will dump the whole window. If instead you use the middle mouse-button you can select a rectangle by dragging.
  11. How do I print posters? - See the operators. Information on acceptable file types, costs and time scales is given on the advanced printing page. Also the print room (on the 3rd floor) can print and laminate up to A0 size posters.
  12. I've got strange defaults for printing (Rough paper, no title page, etc) that I didn't set up - When you change printer settings in some programs (e.g. xpdf) you're invited to make your settings the default. These defaults will apply for all your printing. To remove all these personal printing options, type "rm -f ~/.lpoptions" at the unix command line.
  13. How can I do A3 printing? - It might not be easy. First you have to make the program produce A3 output, then you have to tell the printer to use A3 paper. Problems arise because of differences between programs and differences between printers. In general, if a program displays a Print dialog panel, then you should be ok. If you have a misbehaving Postscript (*.ps) file, you could try using ps2pdf to convert it to PDF, then click on the icon of the PDF to view the PDF file and get a Print dialog panel.
    If that doesn't work, use the command line options mentioned on the Printing page. If "lp -o media=A3 ..." doesn't work, try "lp -oa3 ..." or "lp -oA3 ...". If those don't work, type "rm -f ~/.lpoptions" then have another go.
    The postscript file you're trying to print out might override your print options. Our Postscript Document Structuring Conventions page has some examples

LaTeX [back to top of page]

  1. How do I get single-column figures in a multicol environment? - See the multicol hints
  2. I get a 'Too many unprocessed floats' message or I have lots of white space on some of my graphics pages - See the float hints
  3. How do I get a degree symbol? - Use \newcommand{\grad}{\ensuremath{^{\circ}}} before \begin{document} then you can do things like 45\grad
  4. How do I get a euro symbol? - Use \usepackage{textcomp} and \texteuro or \usepackage{marvosym} and \EUR.
  5. Can I include graphics files? - Yes. EPS files can be included directly - see the examples. For GIF and JPEG files you need a preliminary step - see the examples. If you use pdflatex rather than latex you can use JPEG, PDF and PNG files directly and produce PDF output.
  6. When I use fancyhdr I get many 'Overfull \vbox' messages - This is because the default space allowed for the heading (1 line of text) is too small to contain the fancy-heading (1 line of text + 1 rule). You have to put in your preamble \addtolength{\headheight}{2.5pt}
  7. When I use fancyhdr, the left and right headings overlap - The sectioning commands (\section etc) have an optional argument to specify a shortened version of the title to be used in the header and table of contents, so you can do something like "\section[short version]{very long version indeed}".
  8. Only the first letter of titles in my BIBTeX entries is capitalised - This is the default behaviour. To regain control, put the title in double quotes then put anything that you want printed verbatim in curly brackets.
  9. How do I change the margins for a few lines? - Put this before \begin{document}.
    \newenvironment{narrow}[2]{% 
     \begin{list}{}{% 
      \setlength{\topsep}{0pt}% 
      \setlength{\leftmargin}{#1}% 
      \setlength{\rightmargin}{#2}% 
      \setlength{\listparindent}{\parindent}% 
      \setlength{\itemindent}{\parindent}% 
      \setlength{\parsep}{\parskip}% 
     }% 
    \item[]}{\end{list}} 
    
    Then \begin{narrow}{1.0in}{0.5in} ... \end{narrow} produces text which is narrowed by 1.0 inch on left and 0.5 inches on the right.
  10. Where's a University Coat of Arms? - Try looking in /usr/local/share/texmf.local/university_identifiers. Details and more choices are on the University's house style site.
  11. psfrag produces broken postscript with files produced by xfig - Given any XFig figure converted to Encapsulated PostScript, look for the "/PATfill" command. Inside this subroutine, replace "show" with "oldshow" (there is only one occurrence).
  12. Is there help for writing IIB project reports? - /export/Examples/LaTeX/IIBproject.tex is an unofficial template. See also IIBconf.tex and IIBconf_2column.tex in the same directory, and the notes on report writing. The class file is at /mount/apps/teTeX/share/texmf/tex/local/IIBproject.cls on the DPO terminals and at /usr/local/share/texmf/tex/local/IIBproject.cls on the Linux servers (but NOT on gate).
  13. The title of my IIB project report doesn't fit the hole in the cover - Add some vertical space using something like "\title{\vspace*{1cm} Your Title Here}". Note that \vspace* (and \hspace*) can take negative arguments.
  14. My document won't compile any more. It gives up right at the start - Each time a document is LaTeXed the corresponding *.aux file (created by a previous run) is loaded in. If this file contains a bug you'll have problems. Remove it and recompile.

Matlab [back to top of page]

  1. If I run matlab from the command line, then exit, the terminal window goes dead - Type reset and press the Enter key.
  2. Can I use the Departmental license server to run MATLAB in my computer (a) in college and (b) in private (non-college) residence? - Yes, if you belong to CUED. See Offsite access to CUED MATLAB License Server (Mac OS and Linux Computers) or Offsite access to CUED MATLAB License Server (Windows XP/Vista)
  3. How do I get the print-out to be the same size as the screen picture? - resize the picure on the screen the way you want it, then type set(gcf,'PaperPositionMode','auto') on the matlab command line, before printing. If the result is wrong by a few percent, use trial-and-error! To restore the default behaviour, type set(gcf,'PaperPositionMode','manual')
  4. How do I find if a matrix is contained within another matrix? - I downloaded findmat, which lets you do things like
         a=[ 0 1 0 ; 7 6 5 ; 8 0 9 ; 0 0 0 ; 1 1 1 ];
         b=[0 0 0];
         a(findmat(a, b),:)=[]
    
    to remove rows of zeroes from a matrix.
  5. How can I print in colour from Matlab? - In the print dialog panel of older matlabs, the "Device option" needs to be -dpsc and the Printer needs to be cljmrn. In newer matlab's there's a bug in the print dialog panel which makes output come out in monochrome by default. Safest is to use matlab's print command - to print directly to the color printer you can do "print -Pcljmrn -dpsc".
  6. How can I print onto A3 paper from Matlab? - It's best to do this in 2 stages. First produce a file (called output.ps, say) using the usual dialog box, remembering to choose Paper type A3, and remembering to check the "Page Setup" options. Preview the file using gv to check that the media size and the graphics are right. Then make the printer use A3 paper by using "lp -o media=A3 output.ps" from the Unix command line.
  7. I've some experimental data. How can I find a best-fit function? - See the short articles on Experimental data with Matlab and curve fitting.
  8. How can I get spreadsheet files in an out of matlab? - Have a look at the Matlab and spreadsheets page
  9. With matlab on SuSE linux I cannot input anything using the keyboard, but operations can be done by mouse - Try turning NUM LOCK off
  10. How can I put a variable's value into the title? - try something like "title(sprintf('The value of x is %g',x))"
  11. I'm running Windows and I'm running out of memory with Matlab. What can I do? - Mathworks' Avoiding Out of Memory Errors page has many tips. Four that have proven useful here are

Emacs [back to top of page]

  1. When I type in emacs it overwrites what's there. What's gone wrong? emacsinsert - emacs has an overwrite mode (Ovwrt appears at the bottom of the window) which is toggled by pressing the Insert button or the keypad's 0 button. If you accidentally press one of these buttons, just press the button again.
  2. How do I delete text using the mouse? - Click at one end of the text with the left button, then double-click with the right button at the other end of the text.
  3. Whenever I run emacs half of the window is filled with help information. How to I get rid of it? - at the bottom of the help window there are options to dismiss it permanently or just this once.
    emacsdismiss.png
  4. How do I stop text being colored according to syntax? - See the Using the .emacs file section of the Emacs handout.
  5. How do I make emacs use the C++ mode for filenames ending in cxx? - Put the following into your .emacs file
    (autoload 'c++-mode "c++-mode" "Enter C++ mode." t)
         (setq auto-mode-alist (cons '("\\.cxx$" . c++-mode) auto-mode-alist))
    
  6. Why, when I spellcheck a document, do I get a ISPELL misalignment ... message? - Your document contains some very long lines. Put some carriage returns in.

Customising [back to top of page]

  1. What's a window manager? - See the Window Managers page.
  2. How to I set TERM? - See the Terminal types page.

Graphics [back to top of page]

  1. How can I run graphics programs remotely? - See the Offsite Access page or (if you're within CUED) the Linux Servers page.
  2. How can I do screendumps? - use KSnapshot (KSnapshot) or Take Screenshot (Take Screenshot) in the applications panel, or import from the command line.
  3. my hgraph application isn't working - Some versions of the hgraph graphics library have various problems

World Wide Web [back to top of page]

  1. When I type my PIN in, the fields go blank and nothing happens - Try removing your CUED cookies. In Firefox you do that by selecting the Preferences option at the foot of the Edit menu, then selecting the Privacy panel and pressing the remove individual cookies option. Find the eng.cam.ac.uk folder and remove the CuedWaInfo and (if you have one) CuedWaId cookies.
    cookies
  2. I'm unable to contact sites outside Cambridge from the DPO with Firefox - It's a bug. A fix is to open the Edit/Preferences option. Go to the Advanced panel and select the Network tab. Click on the Settings button of the Connection section. Set the "Automatic proxy configuration URL" as shown below, press the Reload button, then the OK button. Finally close the Preferences window. firefoxproxy
  3. When I start Firefox it says that someone's already using it. What do I do? closefirefox
    When Firefox is first run it creates a 'lock file'. When you exit normally from Firefox the lock file is removed. If, when Firefox starts, it finds a lock file it thinks that you're still running Firefox elsewhere, but in fact the lock file might be left over from a Firefox that crashed. To fix this, type unblockfirefox in a Terminal window before starting Firefox again.
  4. I typed unblockfirefox. Now I've lost my bookmarks etc. How do I get them back?

    importexportbookmarksBy selecting the Organise Bookmarks option in the Bookmarks menu you can reach a panel that lets you load bookmark files. Using the Restore or Import commands, look for the most recent bookmark files under your home folder in

  5. How can I avoid having to use unblockfirefox? - If you exit from Firefox using Quit on the File menu, and remember to log out, you'll have few if any problems.
  6. When I try to access past papers and cribs I receive a message saying that I am not authorised to access those pages. What do I do? - Contact the Teaching Office (teaching-office). If you're not a student, try contacting jm367
  7. When I use my PIN to access protected pages I get "There is a problem with your secret cookie" - You're getting this error message because it appears to the server that there has been something unusual about your session. Specifically, it's very likely that the problem relates to your web proxy - either proxy settings that you have configured in your browser, or proxy arrangements that are implemented transparently by your ISP.

    When you log in, you send your PIN information from a secure web page, using 'https://...', but all of the other pages use straightforward 'http://...'. What's happening is that your browser's requests for the 'http' pages are being sent via a proxy, whereas the 'https' requests are coming direct to the server. This makes the server think that the requests are coming from two separate computers, and therefore that someone is trying to break into the system.

    So that's the reason for the message. You may not even have deliberately set a proxy in your browser: some ISPs will transparently feed all of your http requests through a proxy.

    The solution is to make sure that all of your requests, both http and https, are sent to the server in the same way. Your best way of doing this is to manually set your browser to use the same proxy for both.

    If you have already deliberately set a proxy, make sure that the same setting is in place for both http and https.

    If you don't have any proxy server set, then your ISP must be doing some transparent proxying. Visit the http://www.all-nettools.com/pr.htm page to find out what the name of the proxy is. Then go back to your browser's settings, and set your browser explicitly to use that proxy for both http and https.

  8. What home page should I use? - Our official Home Page is where most external users are directed to. The CUED Local Web Page is where CUED browsers are set to look first.
  9. How can I put files on the WWW? - How to put files on the Web has information for general users and the Publishing section of the WWW index has information for official pages. Note also the Worldwide Web - Departmental Guidelines
  10. Is there a CUED house style? - Yes. See the CUED WWW House Style.
  11. How can I get the symbol font to work? - put this in your .Xdefaults file
    *documentFonts.charset*adobe-fontspecific:   iso-8859-1
    
  12. How can I get Firefox to display japanese characters? - just set the encoding fonts in "View" and in "Preferences" as "Japanese"

C++ [back to top of page]

All our C++ information is available from our C++ page. There's a list of CUED Frequently Asked C++ Questions which you're welcome to add to!

Fortran [back to top of page]

  1. What Fortran compilers are on the Teaching System? - g77 is on the terminals and linux servers. Type "man g77" for details. It has some F90 options, but F90 programmers are advised to use ifort, which is only on the servers.
  2. My Fortran program asks me to type in some values when it starts. How can I run it using Grid Engine? - change the program so that the values can be added to the command line after the program name. Here's a Fortran 90 example to show how to get those strings into your program. You'll need to process these strings and set variables accordingly
    PROGRAM Argtest
    
      IMPLICIT NONE
      integer*4 nargs,i
      character arg*80 
    
    nargs = iargc() 
    do i = 0,nargs 
      call getarg(i, arg) 
      print '(a)', arg 
    end do
    
    END PROGRAM Argtest
    
    ! Put this in a file (called foo.f90 for example), compile using 
    !   f90 -o argtest foo.f90
    ! then try the resulting program, providing command line arguments
    ! E.g.
    !   argtest -file data1 -rate 6
    ! You'll see that 'arg' holds the successive command line arguments 
    

DPO linux terminals [back to top of page]

  1. The task bar's disappeared. What do I do? - Try pressing the F11 function key.
  2. When I list files in a terminal window, some file-names are in green and I can't see then clearly. What shall I do? - If you type "unalias ls" in a terminal window, then future file listings using the "ls" command in that window will produce only black text. You can put this line into a start-up file if you want the effect to be permanent.
  3. How can I print out single sided? - Even if the Print dialog window doesn't have the option, you can do so from the command line using "lp -osides=one-sided filename"
  4. Something's not working the way I expected it to - See the list of Known bugs/features on the SuSE DPO Terminals

DPO PCs [back to top of page]

  1. My profile isn't being picked up when I log in to the DPO PCs What shall I do? - First try removing ~/.ntprofile/TEACHING-SYSTEM/Application/twext.exe. If that doesn't work then to try moving the whole ~/.ntprofile folder (you can do these operations on the other - Linux - terminals)
  2. Why doesn't the Print Release page work? - Use Mozilla rather than Internet Explorer.
  3. Why is the floppy drive disabled on Intel PCs? - To reduce virus problems.
  4. Why don't bookmarks work on the Intel PCs' netscape? - the installed netscape can't deal with per-user bookmark files, so we've disabled bookmarks completely.
  5. My status in the Dept. has changed and I can no longer use the Intel PCs - Log into TS and type "rm -Rf ~/.ntprofile/TEACHING-SYSTEM". This will reset your user profile next time you login.
  6. Which printer does my output go to? - It depends on the program you're using and where the program's running. If the program's using the local PC, then output is likely to go to the DPO printers. If you're using the Teaching System Unix machine tw900 (i.e. you're just using the PC as a terminal) then by default output goes to the EIET lab (the terminals there use tw900 too). Of course, you can over-ride the default or set a new default. lpoptions -d ljmr for example will set the default to be the DPO printers.

Comet [back to top of page]

  1. How do I get started? - First-time 2nd year users need to click on "Add New Candidate Set", enter a name which is meaningful to you (such as 'Aero choices' or 'My first try') and then click on "Create Selection Set". This should get you to the main editing screen.
  2. How do I find out more? - There's a FAQ (list of Frequently Asked Questions) linked from the top of the index page which explains more.

Admin [back to top of page]

  1. Online information about me is wrong (on my official home page and the output of the finger command). What do I do? - The information comes from our EDDA database. If it's wrong, contact edda-updates

  2. Why doesn't my name appear in the Web Directory? - You haven't given permission for it to be included. Email the operators with your permission.
  3. Why doesn't my home page URL appear on the list - Only staff have one. Even if you're a member of staff, you won't have an official home page unless you've given permission for your name to appear in the Web Directory.
  4. What do I do if I've forgotten my PIN? - See the PIN page
  5. What's COMET? - It's the Cambridge On-line Management of Engineering Teaching. At the moment, COMET handles module choices and related information for 3rd & 4th year undergraduates. COMET is under active development and will be expanded to handle other aspects of the course and to other years of the course.
  6. How do I change my official home page? - See the How to create a staff or research-student profile page
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Last updated: February 2012
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